Today’s post describes a business that, by its very nature, demands a robust Workforce Management system. As more and more companies hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp offices can benefit from the new dynamic and expand and diversify.
Consider the unique logistics of our example organization. While some staffing services specialize in just one industry—such as health care—this 12-year old firm has entered new markets steadily for the past few years. They currently place administrative assistants, computer programmers, call center staff, assembly line workers, machinists, child care providers, and substitute teachers.
With a nonstop turnover of contract workers and offsite punch ins as the norm, this agency couldn’t cope with their timekeeping and scheduling system. Though it was partially automated, the technology was 10 years old and it couldn’t provide the number of job codes they required. The mobile app malfunctioned frequently and didn’t support the latest time clocks.
A staffing office simultaneously serves two classes of clients; the contractors they place and the companies who use the workers. Each of the players rely on the firm for accuracy. The don’t want to overpay the temps, and the hourly contractors are, understandably, especially sensitive to timekeeping accuracy.
Solution – Workforce Management Suite
The Workforce Management Suite time and attendance tool, TimeWorksPlus, swiftly solved a multitude of problems. The Workforce Management Suite mobile app allows contract workers to clock in on their smartphone wherever they are. Because the PunchLogic function has virtually eliminated missed and duplicate punches, timekeeping accuracy has improved dramatically.
Scheduling Made Easy With Workforce Management Suite
Temp worker hours are managed with customizable system alerts and there are nine pay-rate fields and employee groups/sorting/filtering for easy organization and oversight.
TimeWorksPlus is customizable for the numerous lunch and break policies of the organizations they serve. The agency personnel can see what’s going on with all of their contractors in real time on any given day.
With the recent rise in ransomware hackings and other data security threats, the agency puts a premium on data security and enjoys the peace of mind provided by Workforce Management Suite.
Workforce Management Suite is the ultimate Workforce Management system for staffing agencies. With Workforce Management under control, now they can concentrate on serving even more markets while keeping existing clients satisfied.
TriCore offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and organization.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and reduce labor costs.
How much can you save? Check our TriCore ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.